Phones Mon–Fri 8 am – 8 pm ET · Mail-in from anywhere Send it in · Order status repair@rainypass.com (206) 866-1841
Rainy Pass Repair GORE-TEXAuthorized
repair service
Rainy Pass Repair sign on the Seattle shop

About

Keeping gear in circulation since 1986

Here at Rainy Pass Repair we take pride in the expert factory finish work we provide to all of our customers and partners. For 40 years we have earned a reputation as the premier outdoor gear repair shop in the US.

The shop

Whether you need a pack, tent or rain jacket repaired, modified or altered, we have the most comprehensive services available. We are recommended by some of the biggest names in the outdoor industry for expert warranty repairs and after-sale consumer needs. Your satisfaction is our priority.

We became a GORE-TEX® authorized repair center early on, because GORE-TEX® jackets were more expensive than everything else and worth repairing. Forty years later the shop works on every technical fabric the industry makes, from two facilities: the original in Seattle's Fremont neighborhood and a second in Morganton, North Carolina, so East Coast customers and brands ship less distance.

What we stand on

  • Over 40 years of repair experience
  • Expert sewing repairs that last, with a 1-year workmanship warranty
  • Fast turnaround, typically 1 to 2 weeks
  • Great customer service, from the first photo to the return label
  • Endorsed by major outdoor brands for their own warranty work

Sustainability practices

Rainy Pass Repair is a Seattle Green Business. Repair is the most sustainable thing you can do with a piece of gear, and when repair is not an option the Pass Down Program keeps it out of the landfill. We clean and reuse fabric from recycled and abandoned garments for patches, which also cuts the waste we and our warranty partners produce. All laundering products are Revivex, free of forever chemicals, and our DWR is PFAS-free.

Rent and lend

We partner with GeerGarage, an outdoor gear-sharing platform, so our customers can rent and lend gear with one another. Got extra gear sitting around? Earn some income lending it and help someone else get outdoors. Join GeerGarage.

4.5 stars · 217 Google reviews

Customers on the work

Real customers, quoted as written. Read all 217 reviews on Google.

You guys repaired a black Mountain Hardware shell jacket for me. Both the pit zippers were coming apart. You did an awesome job. The craftsmanship is outstanding. Thank you
Wayne CarpiniCustomer, quoted from rainypass.com
I just received back the jacket I sent you for repair. Two things: First, holy moly, that was fast!! Second, you did an amazing job. The repair is unrecognizable as a repair, just perfect, and the zipper runs smoother than I recall it running even when new.
LyleCustomer, quoted from rainypass.com
To the RPR Team, I just received the repaired tent. The repair is damn awesome!! Crazy good. Awesome. Great work.
JohnCustomer, quoted from rainypass.com

Authorized partnerships

Trusted by the brands that made your gear

Over 30 outdoor companies send warranty and after-sale repairs to Rainy Pass, including REI, Sitka, Mammut, Norrona, Kuiu, Helly Hansen, Stio.

  • REI logo
  • Sitka Gear logo
  • Orvis logo
  • Kuiu logo
  • First Lite logo
  • Dynafit logo
  • Musto logo
  • Salewa logo
  • DAC logo
  • 7mesh logo
  • Mosko Moto logo
  • Helly Hansen logo
  • Mammut logo
  • Berghaus logo
  • Exped logo
  • Grundéns logo
  • Mountain Equipment logo
  • Chrome Industries logo
  • Tortuga logo
  • Forloh logo
  • Tentsile logo
  • Strafe logo
  • Elevenate logo
  • Ministry of Supply logo
  • Canis logo
  • Dryft logo
  • Aascents logo
  • Helinox logo