The shop
Whether you need a pack, tent or rain jacket repaired, modified or altered, we have the most comprehensive services available. We are recommended by some of the biggest names in the outdoor industry for expert warranty repairs and after-sale consumer needs. Your satisfaction is our priority.
We became a GORE-TEX® authorized repair center early on, because GORE-TEX® jackets were more expensive than everything else and worth repairing. Forty years later the shop works on every technical fabric the industry makes, from two facilities: the original in Seattle's Fremont neighborhood and a second in Morganton, North Carolina, so East Coast customers and brands ship less distance.
What we stand on
- Over 40 years of repair experience
- Expert sewing repairs that last, with a 1-year workmanship warranty
- Fast turnaround, typically 1 to 2 weeks
- Great customer service, from the first photo to the return label
- Endorsed by major outdoor brands for their own warranty work
Sustainability practices
Rainy Pass Repair is a Seattle Green Business. Repair is the most sustainable thing you can do with a piece of gear, and when repair is not an option the Pass Down Program keeps it out of the landfill. We clean and reuse fabric from recycled and abandoned garments for patches, which also cuts the waste we and our warranty partners produce. All laundering products are Revivex, free of forever chemicals, and our DWR is PFAS-free.
Rent and lend
We partner with GeerGarage, an outdoor gear-sharing platform, so our customers can rent and lend gear with one another. Got extra gear sitting around? Earn some income lending it and help someone else get outdoors. Join GeerGarage.
4.5 stars · 217 Google reviews
Customers on the work
Real customers, quoted as written. Read all 217 reviews on Google.
You guys repaired a black Mountain Hardware shell jacket for me. Both the pit zippers were coming apart. You did an awesome job. The craftsmanship is outstanding. Thank you
I just received back the jacket I sent you for repair. Two things: First, holy moly, that was fast!! Second, you did an amazing job. The repair is unrecognizable as a repair, just perfect, and the zipper runs smoother than I recall it running even when new.
To the RPR Team, I just received the repaired tent. The repair is damn awesome!! Crazy good. Awesome. Great work.
Authorized partnerships
Trusted by the brands that made your gear
Over 30 outdoor companies send warranty and after-sale repairs to Rainy Pass, including REI, Sitka, Mammut, Norrona, Kuiu, Helly Hansen, Stio.

















